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Responsible Gaming

Counselling for those affected by gambling

We offer online gambling for your entertainment. We are aware of the potential danger associated with gambling. Therefore we as a gaming provider place a high value on providing preventative measures for avoiding the dangers and addiction, as well as support for those who have already been affected.

According to the international classification system DSM-IV-TR, compulsive gambling is persistent and recurrent maladaptive gambling behaviour.

The main characteristics of gambling addiction are:
  • Before the match: The person concerned falls into a state of excitement and stress.
  • During and/or after the match: The person concerned experiences a satisfying feeling of relaxation.
The daily life, work, financial situation or the health of a compulsive gambler or their family will mostly suffer. This means that playing is permanently maladaptive for the individual's situation in life and has negative consequences.

Pathological gambling is a form of non-substance related abuse. For the first time in 1991, the World Health Organisation (WHO) incorporated compulsive gambling into their international classification of mental disorders.

Compulsive gambling is a complex disease that is influenced by several factors. The contributing factors include, among other influences, social environment and individual tendencies, which may be genetic or psychological.

We would like to emphasise that a diagnosis in regards to problematic gambling behaviour can only be made by qualified experts. There are many organisations that are familiar with the topic of gambling and addictions. They offer counselling services for those affected and/or their relatives.

Protection of minors

bet-at-home.com does not allow anybody under the age of 18 to play on the website. Useful steps to prevent children from logging on and gambling without your knowledge can be found via the following link: www.cyberpatrol.com

Should you personally or someone you know require professional help, please contact the following organisations directly:
Institut Glücksspiel & Abhängigkeit (Institute of Gambling & Addiction)
Emil-Kofler-Gasse 2
A-5020 Salzburg
Tel.: +43 662 87 40 30
Fax: +43 662 87 40 30 – 11
Website: www.game-over.at
E-mail: office@game-over.at
GamCare
2&3 Baden Place
Crosby Row, London
SE1 1YW
Tel.: +44 20 7378 5200
Fax: +44 20 7378 5237
Customer Service: +44 808 8020 133 (daily from 10am - 10pm)
Website: www.gamcare.org.uk
E-mail: info@gamcare.org.uk
Gamblers Anonymous
International Service Office
P.O. Box 17173
Los Angeles, CA 90017
Tel.: +1 (626) 960-3500
Fax: +1 (626) 960-3501
Website: www.gamblersanonymous.org
E-mail: isomain@gamblersanonymous.org
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